Hi everyone, I know your all a little bit uneasy at the moment wondering if your vape mail will still be picked up and delivered. I urge you to please ignore the online rumours about couriers not running for vape products during this time. NZ Post/Courier Post & DHL have confirmed it will be business as usual but please allow for some delays.
Yesterday the courier did not pick up the current outstanding orders due to the massive spike of last-minute online purchases in their system. We apologise for this and they should be picked up today.
Please keep in mind we are in a pandemic, this is new to everyone even the courier companies. I have been flooded with messages, emails and phone calls. I am trying my best to reply to as many as i can, and will continue to send out email updates as things progress.
Please keep calm and vape on.
Stay Safe, Stay Inside
COVID-19 LEVEL FOUR UPDATE
At this stage, I have been advised from employment new Zealand, During the lockdown due to Mist NZ lSO7 lab being located on my property and run by myself that i can still keep running during the four week period
Please reframe from bulk purchases and continue to purchase as you normally would. To make sure there is enough stock to last over the next four weeks I will be removing the value packs.
If you have any questions, please email us email@example.com
Mist NZ COVID-19
Not another COVID-19 email you might be saying, however, listen up as these updates are rather important for our safety and your's
To keep you and the delivery driver safe Courier Post will now be taking the following precautions
- Our couriers will knock on the door as usual and step back two meters (or as far back as possible).
- They will ask for the recipient’s name (to record proof of delivery) and leave the parcel on the ground in front of the receiver. The person receiving the parcel will not sign for the delivery directly.
- The tracking information on our website will display a clearly typed recipient’s name, as well as the signature image, reading CV-19 (all entered by the courier).
- If no one comes to the door and there is no Authority to Leave service in place, the courier will follow the standard process which is to leave a card to call and return the parcel to our depot.
To Make Things Easier For Everyone All Shiping In New Zealand Will Now Be Free With Purchase Over $10
Our Safety Standard's
At this stage Mist, NZ will remain open
All of our Vape liquids are manufactured in an ISO7 clean room. What this means is that the air entering the room passes through a two filters system. The first filter is a G4 filter and the second is a HEPA 12 filter, these filters remove 99.8% of air particle. The air in our lab is constantly replacing at a rate of 24.4 times in an hour.
All of our ingredients are stored and manufactured using a pump. these containers/bottles are never opened directly to the lap air. The only time these elements are exposed is during the filling process of the Vape Bottles themself.
We cannot stress the importance of purchasing E Liquids manufactured under these conditions as it drastically reduces the chances of contaminated products if you are unsure simply ask your supplier for proof of their ISO certificate.
You can find our one displayed on our website here
How it works, we sterilise and sanitise all workbenches and floors every day. with solutions that help with following
We apply cover shoes before we enter our gowning room, then use hand sanitizer and apply the following, Coverall overall, Filter face maks, Hairnets, Gloves.